Security & HIPAA Compliance

Our Security Practices

• HIPAA Compliance

  Bed Bridge is designed from the ground up to meet HIPAA requirements for protecting patient health information (PHI). All data handling follows strict privacy and security protocols.

• End-to-End Encryption

  All data transmitted between your browser and our servers is encrypted using TLS 1.3. Sensitive data at rest is encrypted using AES-256 encryption.

• Multi-Factor Authentication

  Passkeys (WebAuthn/FIDO2) provide phishing-resistant passwordless login. TOTP app-based MFA is available as an additional security layer for enhanced protection.

• Secure Infrastructure

  Our platform runs on enterprise-grade cloud infrastructure with automatic security patches, DDoS protection, continuous vulnerability scanning, and 24/7 monitoring.

• Audit Logging

  Comprehensive audit trails track all access to patient information, authentication events, and system changes for compliance and security review.

• Access Controls

  Role-based access control (RBAC) ensures users only see information relevant to their role. Admin-only user provisioning prevents unauthorized access.

• Session Security

  HTTP-only secure cookies, automatic session timeouts, session regeneration on login, and strict Content Security Policy (CSP) protect against session hijacking and XSS attacks.

• Proactive Security

  Regular security assessments, vulnerability scanning, and a responsible disclosure program support our commitment to proactive security improvement.

• Data Minimization & Retention

  PHI from completed referrals is automatically purged after 5 days per HIPAA minimum necessary standards, with exportable reports available prior to deletion.

Business Associate Agreement (BAA)

Bed Bridge executes a Business Associate Agreement (BAA) with all covered entities before any PHI is processed. Contact us to initiate the BAA process as part of your onboarding.